Welcome to Our Policies & Client Information Page
At Latch Logic, we believe that every client deserves transparent, compassionate, and trustworthy care. We are committed to maintaining clear communication, protecting your personal information, and providing services that are guided by both ethical standards and legal requirements. This page outlines the key terms, policies, and legal information that shape how we operate, deliver services, and safeguard your privacy.
We encourage you to take a few moments to carefully review the documents and policies listed below. They are here to support you by clearly outlining what you can expect when you work with us, your rights as a client, and the responsibilities we uphold as care providers.
Our policies include information on how we collect, store, and use your personal and health information in accordance with HIPAA and other applicable privacy laws. We also provide guidance on informed consent, cancellations and refunds, service limitations, and what to do in case of questions or concerns about your care. These policies are written in clear, straightforward language, so you can feel confident about the care you’re receiving.
Whether you are receiving in-home, virtual, or community-based lactation support, our goal is to make sure you feel safe, informed, and empowered throughout your journey. By providing full transparency into our practices, we aim to build a relationship of mutual respect and trust.
If you have any questions about the policies shared on this page or need help understanding any part of them, please don’t hesitate to reach out. We are here to provide clarity and ensure you feel comfortable with every step of the process.
Thank you for choosing Latch Logic. Your trust means everything to us, and we’re honored to support you and your family during such an important time.